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Bike accident because of a pothole

Reported via mobile in the Pothole (minor) category anonymously at 17:49, Wednesday 28 September 2022

Sent to TfL 3 minutes later. TfL ref: FMS3855391.


I was cycling when I hit a pothole in Pentonville road /Cummings street (the section where only buses and bikes can go)and fell down my bike. Luckily there were no other cars nearby .

Cycling gloves, Shirt, jeans are now ripped off / broken and elbow is in severe pain.

Luckily I was wearing a helmet and cycling gloves.

Is there any compensation I can claim for this??

It is outrageous that with the amount of taxes we pay, as citizens and car owners theroads are kept in such conditions , being totally unsafe for cyclists and other road users.


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  • Thank you for taking the time to report this to. We appreciate this an wanted to let you know that we’ve re-categorised this and it will now be directed to the appropriate team.

    Category changed from ‘Pothole’ to ‘Pothole (minor)’

    Posted by TfL at 17:53, Wednesday 28 September 2022

  • Thank you for taking the time to report this to us. It is much appreciated. We have investigated this, and it has now been referred to our contractors. If the defect is confirmed as a safety issue, it will be made safe within 24 hours. A permanent repair, if needed will be carried out during our next programmed works for the area, or sooner if we can. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 11:54, Thursday 29 September 2022

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Friday 28 October 2022

This report is now closed to updates. You can make a new report in the same location.