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None of the lights under the A20 on the footpath are working

Reported via Android in the All out - three or more street lights in a row category anonymously at 22:03, Monday 3 October 2022

Sent to TfL less than a minute later. TfL ref: FMS3865961.

Neither light on either end of the columns under the A20 are working which makes the footpath dark.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we’ve reported this to our contractors. They will attend or investigate within three days. If a repair is required, we will aim do that within 14 days. If this issue is related to a power outage this may take longer. Should you need anything else or have any questions, please contact customer services on 0343 222 1234.

    Please also be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 22:13, Monday 3 October 2022

  • Good Evening,

    Our electrical team have reviewed the issue with the lighting, but these lights are not TFL assets. Our team who work on behalf of Bexley Council currently have an ongoing job for the subway lighting but they are awaiting delivery of parts in order to complete the works.

    With regards to the lights on the pillars, the assets that are not TFL responsibility are split 50/50 between Bexley and Bromley councils depending on which side of the roundabout they are. We have checked with the Bexley team, and these do not fall under their remit so we believe that they are maintained by Bromley Council.

    Kind Regards, Abi Russell Night Works Coordinator HMF South Contract Address: FM Conway Depot, Beddington Lane, Croydon, CR0 4TH Website: www.fmconway.co.uk

    Posted by TfL at 19:15, Tuesday 4 October 2022

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tuesday 1 November 2022

This report is now closed to updates. You can make a new report in the same location.