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Glass smashed and open behind seat

Reported via mobile in the Damage - smashed glass or panels / jagged metal edges on shelter category anonymously at 05:34, Tuesday 4 October 2022

Sent to TfL less than a minute later. TfL ref: FMS3866100.

The glass has been smashed in the back of the shelter at stop Tyler Street SE10 located on Trafalgar Road - buses 129,177, 188, 286, 386 and N1 towards Blackheath Village, Deptford or Lewisham. Stop L. It looks as though it’s previously had warning tape on it red and white stripe, but it’s been ripped off and so now the panel at back of bench/seating is just open. Yesterday someone elderly sat down and almost tipped back through the huge opening as they didn’t realise it had no glass in it when they sat down and leaned back. The shelter and bus stop pole/holder is also covered in numerous bits of (non offensive) grafitti.

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  • Your report has been investigated and we have reported this to our contractors. If this is confirmed as a safety issue, we will do our best to make safe within four hours. Otherwise we aim to fix it within 28 days. If new parts are needed this may take a little longer. Thank you for reporting this to us should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 06:17, Tuesday 4 October 2022

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Wednesday 2 November 2022

This report is now closed to updates. You can make a new report in the same location.