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Cover collapse in cway, made safe by HA, immediate response needed

Reported via mobile in the Drain Cover - Missing or Damaged category anonymously at 15:37, Wednesday 5 October 2022

Sent to TfL less than a minute later. TfL ref: FMS3870397.

Cover collapsed centre cway, down to southbound lane only adj jw A4. TFL asset orange tubing noted. Made safe by Hounslow Highways. Please attend to replace cover ASAP on this busy bus route

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Updates

  • Thank you for taking the time to report this to us. We appreciate this. This has now been investigated and we’ve reported this to our contractors. If the area of the drain cover is identified as a safety issue it will be made safe within four hours. If it isn't a safety issue, we will aim to resolve it within 28 days. Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.

    Please also be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 08:20, Tuesday 11 October 2022

  • Thank you for taking the time to report this to us. It is much appreciated. Our team had investigated this for you and found that this doesn't fall under the responsibility of Transport for London and comes under the remit of the local borough. You may therefore wish to report this issue by using www.fixmystreet.com, or directly to the borough. Should you need anything else, please contact our customer services team on 0343 222 1234

    State changed to: not TfL’s responsibility

    Posted by TfL at 08:21, Tuesday 11 October 2022

This report is now closed to updates. You can make a new report in the same location.