Fixed
Bus stop BD Blackheath / Royal Standard towards Deptford, Lee, Kidbrooke Or Lewisham : missing timetables for 335 and N53
Reported via desktop in the Incorrect timetable information category by Roger Corbett at 20:28, Wed 19 October 2022
Sent to TfL less than a minute later. TfL ref: FMS3901099.
Bus stop BD Blackheath / Royal Standard towards Deptford, Lee, Kidbrooke Or Lewisham : missing timetables for 335 and N53
Previously reported FMS 3895136 17/10/22 with FMS TfL closure response next day 18/10/22 as "This was investigated by our team and we were unable to find any defects, or issues at this location. This could be because it has already been resolved. However, if the problem remains, you either resubmit your report with some more information and a photo."
Re-reported now with photographs showing that there 3 panels here - one with no timetables in, one with 53 54 108 in and one with 286 380 202 in. Means 335 and N53 timetables are missing and need provision.
I am curious as to who investigated this first time round so very quickly and concluded there were no missing timetables. Perhaps you add this information when posting further action.
For avoidance of doubt it is this stop:
Https://www.instantstreetview.com/@51.477869,0.0206,219.89h,-0.47p,4z,1f9pjqLtHWjyRqFBlCfdew
Thank you
Updates
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Thank you for taking the time to report this to us. It is much appreciated. The problem with the timetable information has been investigated and we have now referred it to our contractors. We will work to correct this information within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer
State changed to: Action scheduled
Posted by TfL at 17:52, Fri 21 October 2022
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The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Sat 19 November 2022
This report is now closed to updates. You can make a new report in the same location.