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Displaced Red Route sign

Reported via desktop in the Pavement Defect (uneven surface / cracked paving slab) category anonymously at 11:38, Fri 28 October 2022

Sent to TfL less than a minute later. TfL ref: FMS3920857.

Caller reporting that he cut his head on a displaced Red Route sign on turning the corner into Lechmere Approach (LBR ref.711959)

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Updates

  • Cut top of head on 31/10/2022. on road sign at 2a lechmere approach.. needed STERI-STRIP.to help to stop bleeding ,also took strong painkillers to relieve pain as of today 02/12/2022 the sign on the post is still at the same height when i had accident i await claim form for accident to my head thank you..Mr FRANK EVERITT. FMS3929857

    Posted anonymously at 12:20, Fri 2 December 2022

  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and has now been referred to our contractors. If this defect is confirmed as a safety issue this will be made safe within two hours. If a permanent repair is required, we will aim to carry it out within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 13:00, Mon 5 December 2022

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tuesday 3 January 2023

This report is now closed to updates. You can make a new report in the same location.