Some of the lights in the subway are not working.
Reported via desktop in the Lights out in Pedestrian Subway category anonymously at 13:11, Tue 8 November 2022
Sent to TfL less than a minute later. TfL ref: FMS3948250.
Some of the lights in Gants Hill subway are not working. There is one stretch of the subway that has no lighting at all and is a blind spot from crime and ASB - this is the footpath going onto Woodford Avenue to bus stop WS.
The countdown display at bus stop CN has been out of order for months. This is the bus stop outside Sainsbury's at Gants Hill. Please can this be fixed
Posted anonymously at 13:33, Tue 15 November 2022
Thank you for taking the time to report this to us. It is much appreciated. This lighting problem has been investigated and we can confirm that there is a fault here. We have now referred this to our contractors, and this will be fixed during our next scheduled works, or sooner if possible. If this issue is related to a power outage this may take longer. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer
State changed to: Action scheduled
Posted by TfL at 09:51, Wed 16 November 2022
Thank you for taking the time to report this to us. An electrical crew have attended and found only two fittings (14 and 31) to be out of light. The necessary materials have been ordered to repair these.
Posted by TfL at 12:46, Tue 22 November 2022
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Thu 15 December 2022
This report is now closed to updates. You can make a new report in the same location.