report here Reposition
Persistent serious flooding of Chelsea embankment Road presumably due to many blocked drains along this stretch
Reported via desktop in the Blocked drain category by Dr John Beynon at 19:26, Tue 8 November 2022
Sent to TfL less than a minute later. TfL ref: FMS3949466.
I appreciate there has been exceptional rainfallin the last few days but this stretch of road has been subject to extensive flooding every time it rains for as long as I can remember; not surprisingly, it has been especially serious in the past week. I have no idea whether the drains themselves are blocked or whether there is something more seriously at fault in the underground pipework, but it is high time the situation was rectified before someone is seriously hurt by, for example, a car swerving to avoid the deepwater.
Thank you for taking the time to report this to us. We appreciate this. This has now been investigated and we’ve reported this to our contractors. If the blocked drain is identified as a safety issue it will be made safe within four hours. If it isn't a safety issue, we will aim to resolve it within 28 days. Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.
Please also be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.
State changed to: Action scheduled
Posted by TfL at 09:12, Wed 9 November 2022
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Thu 8 December 2022
This report is now closed to updates. You can make a new report in the same location.