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This is not cleared

Reported via mobile in the Flooding category anonymously at 15:41, Fri 11 November 2022

Sent to TfL less than a minute later. TfL ref: FMS3957255.

These are photos taken less than a day after your engineers claim to have resolved the issue causing the drains to block and the underpass to flood to knee high water. Anyone can see that the mud and rubbish is immediately going to be washed back over the drains in the next rain (forecast heavy next Tuesday). Come back and clear it properly. You are wasting public money and endangering the health of the hundreds of school children who use this underpass every day.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we have referred it to our contractors. If this is confirmed as a safety issue it will be cleared and made safe within 24 hours, or sooner. Should you need anything else, or have any questions please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 15:55, Fri 11 November 2022

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Sat 10 December 2022

This report is now closed to updates. You can make a new report in the same location.