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Light is shining into bedroom window at night

Reported via desktop in the Light on during daylight hours category anonymously at 16:06, Mon 14 November 2022

Sent to TfL less than a minute later. TfL ref: FMS3963547.

To whom it may concern, I recently moved to my new flat, located in the cornet of Cheyne walk and Oakley street, on the 3rd floor.

Flat 66 pier house 31 Cheyne walk London, sw3 5hg

There is a street lamp post right on the corner, at the same level of all my windows and the light is blinding in all bedrooms, very uncomfortable. I’ve been advised that I should write to you and that you would place a cover on the side of the light that faces my windows.

I have tried to find the number of the referred post lamp, but all i could was a sticker that might not be the official one. See pics attached- for location and how it affects me. Its the one next to the dolphin statue. You can reach me for further details on this email address or via the phone on 07795 332 957.

Many thanks,

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 10:40, Tue 15 November 2022

  • Thank you for taking the time to report this to us. It is much appreciated. This lighting problem has been investigated and we can confirm that there is a fault here. We have now referred this to our contractors, and this will be fixed during our next scheduled works, or sooner if possible. If this issue is related to a power outage this may take longer. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 16:51, Thu 17 November 2022

  • Photo of this report zoom

    Hi, just reporting that the problem continues to exist.

    Posted anonymously at 14:19, Sat 3 December 2022

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Fri 16 December 2022

This report is now closed to updates. You can make a new report in the same location.