report here Reposition
Countdown unit not working
Reported via desktop in the Damage - other (bus stops and shelters) category anonymously at 21:35, Wed 16 November 2022
Sent to TfL 2 months, 1 week, 13 hours, 44 minutes later. TfL ref: FMS3970212.
No bus arrival information is being displayed on the Countdown unit. This bus stop is "EC" and is served by 66,296 & 396. Adress is outside 397 Eastern Avenue, Gants Hill, Ilford, IG2 6LR.
Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours
State changed to: In progress
Posted by TfL at 15:35, Tue 22 November 2022
Category changed from ‘Countdown - not working’ to ‘Damage - other (bus stops and shelters)’
Posted by TfL at 11:18, Thursday 19 January 2023
Your report has been investigated and we can confirm there is problem here. We have reported this to our contractors and will aim to fix this within 28 days. If new parts are needed this may take a little longer. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234
To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.
State changed to: Action scheduled
Posted by TfL at 21:58, Wednesday 8 February 2023
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Thursday 9 March 2023
This report is now closed to updates. You can make a new report in the same location.