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Traffic lights not working (dangerous for school pupils)

Reported via desktop in the General Fault category anonymously at 12:13, Fri 18 November 2022

Sent to TfL less than a minute later. TfL ref: FMS3974626.

The pedestrian lights are faulty, these are used for the local school to cross over 1600 pupils every hour throughout the day, the lights are only staying on the green man for 6 seconds, they always stayed on for about 30 - 40 seconds.

I am from Surbiton High School and we use this traffic light Mon - Fri to safely cross our pupils.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 13:20, Fri 18 November 2022

  • Thank you for taking the time to report this to us. It is much appreciated. This was investigated by our team and we were unable to find any defects, or issues at this location. This could be because it has already been resolved. However, if the problem remains, you either resubmit your report with some more information and a photo. Alternatively, you can contact our customer services team on 0343 222 1234 or by using this web form: https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues

    State changed to: No further action

    Posted by TfL at 08:44, Mon 21 November 2022

This report is now closed to updates. You can make a new report in the same location.