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Loose drain flipped causing injury

Reported via mobile in the Drain Cover - Missing or Damaged category anonymously at 15:47, Wed 23 November 2022

Sent to TfL less than a minute later. TfL ref: FMS3987655.

The drain cover was not fixed properly and when trodden in flipped resulting in pedestrian falling unexpectedly which caused cuts and bruising to both hands and knees

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Updates

  • I note having been at the location that the drain cover has now been secured. However as advised I’ve suffered injury (cut and bruised / swollen knees) that are causing me pain when sitting, getting up, walking upstairs or needing to walk fast. I usually cycle and run on a daily basis but cannot. The little finger on my right hand is also bent. Should I contact a law firm to find out why this cover was not secure I. The first place? It was unsafe and you had a duty to maintain it. Had an older person been in my position they’d have been hospitalised. I have a witness to the event who is happy to confirm exactly what I’ve said. No doubt you have access to CCTV footage too

    Posted anonymously at 22:23, Thu 24 November 2022

  • Thank you for taking the time to report this to us. It is much appreciated. We’re pleased to let you know that your report has now been resolved. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 07:19, Fri 25 November 2022

This report is now closed to updates. You can make a new report in the same location.