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Countdown unit showing closed stop

Reported via mobile in the Countdown - not working category anonymously at 01:36, Sun 27 November 2022

Sent to TfL less than a minute later. TfL ref: FMS3996393.

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Hello there! My work bus stop (E, Museum Street, on Bloomsbury Way) seems to be up and running again after weeks of roadworks but the departure board is still showing that’s it’s closed. Buses are stopping (thankfully) and there’s not that yellow bag over the sign or anything! Thanks - Becky

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. We can confirm that the fault with this Countdown unit has now been resolved. Should you need anything else regarding this Countdown unit, please contact customer services.

    State changed to: Fixed

    Posted by TfL at 05:23, Thursday 5 January 2023

  • Thank you for taking the time to report this to us. It is much appreciated. This was investigated by our team and we were unable to find any defects, or issues at this location. This could be because it has already been resolved. However, if the problem remains, you either resubmit your report with some more information and a photo. Alternatively, you can contact our customer services team on 0343 222 1234 or by using this web form: https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues

    State changed to: No further action

    Posted by TfL at 17:28, Wednesday 18 January 2023

This report is now closed to updates. You can make a new report in the same location.