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Two streetlamps on single pole 0586 are out

Reported via desktop in the Single Light out (street light) category anonymously at 22:22, Sat 3 December 2022

Sent to TfL less than a minute later. TfL ref: FMS4013162.

READ THIS CAREFULLY. STUDY ASSIDUOUSLY. Why are you so VERY BADLY MISTAKEN? Both lamps on streetlamp pole 0586 have NOT been resolved. Your "routine inspections" have NOT picked up this issue. It has NOT been resolved. The lamps do NOT work. They have NOT been fixed. Despite reporting this issue SIXTEEN WEEKS AGO. See reports FMS3752189, FMS3816674 and FMS3959601. This is a dangerous junction on a Red Route. Why are you so slow and so VERY BADLY INFORMED? DO NOT CLOSE THIS REPORT OR CHANGE STATE TO "FIXED" UNTIL BOTH LAMPS HAVE DEFINITELY BEEN REPAIRED. Now read the above again. CAREFULLY.

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  • Thank you for taking the time to report this to us. It is much appreciated. This lighting problem has been investigated and we can confirm that there is a fault here. We have now referred this to our contractors, and this will be fixed during our next scheduled works, or sooner if possible. If this issue is related to a power outage this may take longer. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 09:24, Mon 5 December 2022

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tue 3 January 2023

This report is now closed to updates from the public. You can make a new report in the same location.