Aerial map
You can move around with your keyboard
plus
minus
left
right
Drop pin on the map to start a new report
space
Press space again to adjust the location
space
Start new
report here Reposition
report here
Back to all reports

Missing timetables

Reported via mobile in the Countdown - not working category anonymously at 18:43, Thu 8 December 2022

Sent to TfL 3 days, 18 hours, 50 minutes later. TfL ref: FMS4023900.

Missing timetables for services 57, 131 and N87. The timetable holder also won't close properly and the countdown timer is only displaying an orange dot.

RSS feed of updates to this problem Receive email when updates are left on this problem.

Updates

  • Thank you for taking the time to report this to us. It is much appreciated. The problem with the timetable information has been investigated and we have now referred it to our contractors. We will work to correct this information within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    Category changed from ‘Incorrect timetable information’ to ‘Countdown - not working’

    State changed to: Action scheduled

    Posted by TfL at 13:33, Mon 12 December 2022

  • We appreciate you taking the time to report this to us. This has now been investigated and we’ve reported this to our contractors. We’ll aim to resolve the issue with this Countdown unit within 28 days.

    Please also be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.

    Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.

    Posted by TfL at 14:36, Mon 12 December 2022

  • We appreciate you taking the time to report this to us. This has now been investigated and we’ve reported this to our contractors. We’ll aim to resolve the issue with this Countdown unit within 28 days.

    Please also be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.

    Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.

    Posted by TfL at 14:36, Mon 12 December 2022

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tuesday 10 January 2023

This report is now closed to updates. You can make a new report in the same location.