Reported via desktop in the Standing water category anonymously at 09:29, Tue 13 December 2022
Sent to TfL less than a minute later.
TfL ref: FMS4031615.
London Fire Brigade called to smell of gas in street. We investigated cause and found elevated readings of hydrogen sulphide (5 ppm) coming from storm drain. Local residents stated that this is an ongoing problem. Please could you investigate and try and remedy the issue to prevent further emergency calls to the LFB
Thank you for taking the time to report this to us. It is much appreciated. Your report has been investigated and we have now referred this to our contractors. If this is confirmed as a safety issue it will be made safe within two hours. If it isn't a safety issue, we will aim to resolve it within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer
State changed to: Action scheduled
Posted by TfL at 12:38, Tue 13 December 2022
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234