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Wait buttons very unreliable.

Reported via desktop in the Pedestrian wait button not working category anonymously at 20:38, Wed 14 December 2022

Sent to TfL less than a minute later. TfL ref: FMS4035629.

Both sides however more specifically the side by Cambridge gardens, the buttons tend to barely work. there is a sensor at these lights, that is so poorly positioned that it doesn't detect anyone at the crossing unless you're right under it. this has gone on for over a year, resulting in many people just crossing the road when it looks clear.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we can confirm that there is a fault with the pedestrian wait button. We have therefore referred this to our contractors and it will be fixed within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 20:42, Wed 14 December 2022

  • Thank you for taking the time to report this to us. It is much appreciated. We’re pleased to let you know that your report has now been resolved. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 12:25, Wed 28 December 2022

This report is now closed to updates. You can make a new report in the same location.