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The inverted rotating cone under the push-button is broken.

Reported via desktop in the Pedestrian wait button not working category anonymously at 12:09, Wednesday 11 January 2023

Sent to TfL less than a minute later. TfL ref: FMS4037939.

PLEASE NOTE: The location of this fault is located at the junction of King Street and the Hammersmith Gyratory (on the bend as you turn into Kind Street). This is a brand new pedestrian crossing which is not showing on your maps. So i couldn't select the right location as part of this problem report. On the north side of this new pedestrian crossing The inverted rotating cone under the push-button is broken. This is used by the blind people so its very important its fixed as soon as possible. Many thanks.

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  • Dear TfL Street Care, Please can you give this request priority as it directly affects the partially sighted and blind residents in the borough. Kind regards, Michael Masella Lead Engineer Environment Department Hammersmith & Fulham Council 07795-127-316

    Posted anonymously at 12:35, Wednesday 11 January 2023

  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we can confirm that there is a fault with the pedestrian wait button. We have therefore referred this to our contractors and it will be fixed within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 13:20, Wednesday 11 January 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Thursday 9 February 2023

This report is now closed to updates. You can make a new report in the same location.