Reported via Android in the Pedestrian wait button not working category anonymously at 22:39, Mon 19 December 2022
Sent to TfL less than a minute later.
TfL ref: FMS4045409.
There is no turning cone on the crossing box on the corner of Longlands Road and Station Road outside Toscana restaurant. This has been removed and there is now a hole where the turning cone should be. My child is blind and uses the turning cone as his way of identifying when it is safe to cross the road (in addition to the audible beeps when they are available). Therefore, the lack of turning cone is impeding his ability to feel safe crossing this road independently.
Your report has been investigated and we have reported this to our contractors. We aim to have it fixed within 72 hours. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234
To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.
State changed to: Action scheduled
Posted by TfL at 22:49, Mon 19 December 2022
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234