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Very poor lighting on footpath

Reported via desktop in the Single Light out (street light) category anonymously at 16:15, Tue 20 December 2022

Sent to TfL less than a minute later. TfL ref: FMS4047645.

Street lights around the Beth's footbridge over the A2 and along the river shuttle are out making the area extremely dark and dangerous. This has been reported previously and has been an issue for a long time (over one year). It is a safety hazard

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This lighting problem has been investigated and we can confirm that there is a fault here. We have now referred this to our contractors, and this will be fixed during our next scheduled works, or sooner if possible. If this issue is related to a power outage this may take longer. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 11:46, Tuesday 3 January 2023

  • Still open, via questionnaire, 16:32, Tuesday 17 January 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Wednesday 1 February 2023

  • Multiple lights are still not working along the footpath by the river, the path bordering the playing fields and the footbridge itself.

    State changed to: Open

    Posted anonymously at 17:04, Tuesday 14 February 2023
    Still open, via questionnaire

  • Thank you for taking the time to report this to us. It is much appreciated. This lighting problem has been investigated and we can confirm that there is a fault here. We have now referred this to our contractors, and this will be fixed during our next scheduled works, or sooner if possible. If this issue is related to a power outage this may take longer. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 13:01, Monday 27 February 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tuesday

This report is now closed to updates. You can make a new report in the same location.