Fixed
Drain blocked
Sent to TfL less than a minute later. TfL ref: FMS4048896.
The drain is blocked on the road located outside of Imperial Court. Every time it rains (even lightly) this causes half of the carriageway to flood and is very deep. There is going to be an accident soon as it is difficult to see in the dark and cyclists and cars have to go into the other side of the road to avoid. Regular occurrence and doesn’t ever seem to be fixed. Flooding occurs every time there is rain, and has done consistently since I first reported it in 2020. Please put a an urgent flush down the drain to unblock it.
Updates
-
Thank you for taking the time to report this to us. We appreciate this. This has now been investigated and we’ve reported this to our contractors. If the blocked drain is identified as a safety issue it will be made safe within four hours. If it isn't a safety issue, we will aim to resolve it within 28 days. Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.
Please also be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.
-
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
This report is now closed to updates. You can make a new report in the same location.