Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we have reported this to our contractors. We will aim to have this cleaned in the next 7 days. If a specialist clean is required, this could take up to 3 months. Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234. Alternatively, you can use this form on this page fill out this form. Please also be aware that all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.
State changed to: Action scheduled
Posted by TfL at 10:26, Wed 21 December 2022
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234