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Recurrent flooding

Reported via mobile in the Flooding category anonymously at 14:28, Fri 23 December 2022

Sent to TfL less than a minute later. TfL ref: FMS4055310.

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Recurrent flood in front our house causing safety issues for pedestrians. This issue was already communicated to TfL 2 months ago (Ref: 17589897) but nothing was done to fix it.

We have two small children at home and currently it is almost impossible to access our property given the floods. This is quite troubling and it has had a big impact in my wife’s mental health given sometimes she is unable to take our baby out for a walk. Also, we have recently had an accident as she was trying to circumvent the flood to access our property.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we have referred it to our contractors. If this is confirmed as a safety issue it will be cleared and made safe within 24 hours, or sooner. Should you need anything else, or have any questions please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 14:45, Fri 23 December 2022

  • This issue has not yet been resolved. This is causing serious safety issues for my family as we need to walk on the road to avoid the flood. We have a small baby and this is really impacting our wellbeing. Can TfL please do something to fix this?

    Posted anonymously at 15:56, Wednesday 4 January 2023

  • More flooding in this location 8 Jan 2023.

    Posted anonymously at 16:45, Sunday 8 January 2023

  • There’s considerable risk to life if this does not get resolved asap. I have seen today an incoming vehicle on A316 almost taking a pedestrian out while he tried to pass across through behind the parked cars in order to avoid the deep water.

    Posted anonymously at 20:39, Sunday 8 January 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Saturday 21 January 2023

This report is now closed to updates. You can make a new report in the same location.