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Light not working

Reported via mobile in the Damage - other (bus stops and shelters) category anonymously at 07:24, Thu 29 December 2022

Sent to TfL less than a minute later. TfL ref: FMS4064435.

The light in the shelter is not working. It is very dark when you stand under the shelter

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  • Your report has been investigated and we can confirm there is problem here. We have reported this to our contractors and will aim to fix this within 28 days. If new parts are needed this may take a little longer. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 12:04, Tue 10 January 2023

  • This was originally reported back on 6 January 2023. Despite receiving a reply email today stating the shelter light had been fixed, this has still NOT been resolved & remains out of order. Light on the shelter doesn’t come on. No 0121 3195 on Park Road Surbiton KT5. As this is very close to a sheltered housing estate with vulnerable old people, please can you fix as a matter of urgency? Many thanks. Very much appreciated.

    Posted anonymously at 17:55, Sat 4 February 2023

  • Please can you confirm that this bus shelter light will be fixed as a matter of urgency. Originally reported on 6 January !! Many thanks.

    Posted anonymously at 20:27, Mon 6 February 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Wed 8 February 2023

This report is now closed to updates from the public. You can make a new report in the same location.