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Major pothole

Reported via desktop in the Pothole category anonymously at 16:19, Thu 29 December 2022

Sent to TfL less than a minute later. TfL ref: FMS4065170.

Huge pothole or road damage on A40 Westway Paddington flyover eastbound Huge pothole road damage eastbound on 3rd lane if A40 Westway Paddington flyover. I hit it just as Grenfell tower was in sight directly to my right. No warning just suddenly ‘bang’. Whole car shuddered. It was so bad -never hit such a bad hole before ever - it gave me an instant flat tyre. So dangerous as I’m in 3rd lane of busy 3 lane flyover and no where to pull over. I had to drive slowly and limp along until I could pull off at Baker Street. Tyre and wheel completely done in! I pulled over on York street two cars away from a white Mercedes driver who was trying to pump his tyre. I went to ask if i could borrow his electric pressure pump and learnt that he had just hit the same pothole on the flyover. Goodness knows how many more cars have been damaged. I Couldn’t pump my tyre it just hissed. Tyre and wheel badly damaged. Really cross. Ruined me short trip to London as now have to get this fixed. I want compensation. Damage is severe and very damaging to cars. I want compensation for this damage - I think it’s compromised my my whole car chassis it was so bad.

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  • Thank you for taking the time to report this to us. It is much appreciated. We have investigated this, and it has now been referred to our contractors. If the defect is confirmed as a safety issue, it will be made safe within 24 hours. A permanent repair, if needed will be carried out during our next programmed works for the area, or sooner if we can. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 16:38, Thu 29 December 2022

  • The pavement has caved in and there is a big puddle of water next the station causing pedestrian to step onto the road to avoid the puddle

    Posted anonymously at 10:03, Tuesday 17 January 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Friday 27 January 2023

This report is now closed to updates. You can make a new report in the same location.