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Graffiti on bus shelter

Reported via desktop in the Graffiti on stop or shelter (Acid Damage) category by Mark Pack at 21:32, Sunday 1 January 2023

Sent to TfL 1 week, 3 days, 14 hours later. TfL ref: FMS4075296.

Photo of this report zoom

I've reported this already once but got the erroneous response, "This has now been investigated by our team and regrettably we were unable to locate the problem." As you can see from the photo, the graffiti is very clearly visible. So as well as cleaning it, can you please look at what went wrong with my previous report, especially as this is the third time recently that a similar mistake by TfL? Thanks.

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Updates

  • State changed to: In progress

    Updated by TfL at 22:00, Sunday 1 January 2023

  • Category changed from ‘Graffiti / Flyposting on stop or shelter (offensive)’ to ‘Graffiti on stop or shelter (Acid Damage)’

    State changed to: Open

    Posted by TfL at 11:31, Thursday 12 January 2023

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that the graffiti you have reported is classified as acid damage. This has been reported to our contractors to resolve. Should you need anything else or have any questions, please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. The fault is generally fixed within this timescale, but in a few cases it can take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 19:25, Tuesday 17 January 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Wednesday 15 February 2023

This report is now closed to updates. You can make a new report in the same location.