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0109 1256

Reported via mobile in the Damage - wires exposed on bus shelter category anonymously at 06:16, Tuesday 3 January 2023

Sent to TfL 5 hours, 34 minutes later. TfL ref: FMS4078857.

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Shelter light on working on 0109 1256 and electrical panel is off leaving exposed wires on Greenford Road Ub6

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Updates

  • Your report has been investigated and we have reported this to our contractors. We will aim to fix this within 28 days, however if this is a power supply problem it may take longer. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 10:54, Tuesday 3 January 2023

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    Category changed from ‘Damage - lighting not working (bus shelter)’ to ‘Damage - wires exposed on bus shelter’

    State changed to: In progress

    Posted by TfL at 11:50, Tuesday 3 January 2023

  • Your report has been investigated and we have reported this to our contractors. If this is confirmed as a safety issue, we will do our best to make safe within four hours. Otherwise we aim to fix it within 28 days. If new parts are needed this may take a little longer. Thank you for reporting this to us should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 20:48, Friday 6 January 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Saturday 4 February 2023

This report is now closed to updates. You can make a new report in the same location.