Blocked drain

Updates

• Thank you for taking the time to report this to us. We appreciate this. We have reported this to our contractors. If the blocked drain is identified as a safety issue it will be made safe within four hours. If it isn't a safety issue, we will aim to resolve it within 28 days. Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.

  Please also be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.

  State changed to: Action scheduled

  Posted by TfL at 16:20, Tuesday 3 January 2023

• There is a health and safety issue for the school on hemlock road./westway due to blocked storm drains on the westway near the underpass. When raining water is flooding into the school and also leaving mud and dirt around site entrance and playground.Thames water and H&F council have both confirmed that There assets are working and that it is due to blocked storm drains on TFL'S roadway. There is also a deep hole in the ground where water is gushing out from when raining causing more flooding to the school and the underpass. Could TFL Please sort this issue ASAP due to the health and safety risk to the school , staff and pupils.

  Posted anonymously at 10:53, Friday 13 January 2023

• The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

  State changed to: Fixed

  Posted by TfL at 05:32, Wednesday 1 February 2023