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70cm x 70cm pothole in the bus/cycle lane outside 171 Lewisham Way/John’s News

Reported via mobile in the Pothole category anonymously at 11:21, Tuesday 3 January 2023

Sent to TfL less than a minute later. TfL ref: FMS4079979.

I’m not sure how long the pothole has been there but I believe it has got worse recently as the building I live in on Lewisham Way has started to vibrate from buses and large vehicles driving over the pothole. The pothole is about 70 cm x 70 cm and is in a bus/cycle lane. There are 4 bus routes and 2 night bus routes that go along this road, therefore my flat is shaking several times an hour all day and night. Please could this be fixed. Thank you

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. We have investigated this, and it has now been referred to our contractors. If the defect is confirmed as a safety issue, it will be made safe within 24 hours. A permanent repair, if needed will be carried out during our next programmed works for the area, or sooner if we can. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 11:42, Tuesday 3 January 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Wednesday 1 February 2023

This report is now closed to updates. You can make a new report in the same location.