report here Reposition
Reported via iOS in the Damage - seating in shelter category by Alistar D'Souza at 09:31, Sunday 8 January 2023
Sent to TfL 23 hours, 18 minutes later. TfL ref: FMS4100013.
Lansbury avenue towards Heathrow and hounslow has been plagued with damaged seating for the past couple of weeks. Attached are pics for reference. Thanks
Thank you for taking the time to report this to. We appreciate this an wanted to let you know that we’ve re-categorised this and it will now be directed to the appropriate team.
Category changed from ‘Bus Station Damage - Seating’ to ‘Damage - seating in shelter’
Posted by TfL at 08:49, Monday 9 January 2023
Your report has been investigated and we have reported this to our contractors. We will aim to fix this within 28 days. If new parts are needed it may take a little longer. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234
To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.
State changed to: Action scheduled
Posted by TfL at 08:54, Monday 9 January 2023
Seems to be fixed, so you guys can close the report as completed. Thanks for the quick fix.
Posted by Alistar D'Souza at 08:22, Friday 13 January 2023
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Tuesday 7 February 2023
This report is now closed to updates. You can make a new report in the same location.