Damaged Manhole cover
Reported via mobile in the Manhole Cover - Damaged (rocking or noisy) category anonymously at 09:07, Wednesday 11 January 2023
Sent to TfL less than a minute later. TfL ref: FMS4112656.
My name is Usman, I work for Tower Hamlets Council and have had multiple reports of this defect. This road is not owned by LBTH and is the property of TFL. The person who has responded to my initial query has closed this off without checking properly. I have double checked this and both The highway and Butchers row is owned by TFL. Could you please contact me on +44 7734 974485. I have tried contacting but no luck. Thanks.
Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we have now referred it to our contractors. If it is confirmed as a safety issue it will be made safe within two hours. If the manhole cover is owned by us, we will carry out a permanent repair at a later date. If it is owned by another company this will be passed to them for a permanent repair. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer
State changed to: Action scheduled
Posted by TfL at 18:26, Wednesday 11 January 2023
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Thursday 9 February 2023
This report is now closed to updates. You can make a new report in the same location.