Fixed
This shelter has loose bolts holding glass
Reported via desktop in the Damage - shelter unstable or loose in the ground category anonymously at 11:21, Wednesday 11 January 2023
Sent to TfL less than a minute later. TfL ref: FMS4113523.
BUS ROUTE:- 131 DATE:- 11/01 TIME OF INCIDENT:- 11:00am BUS STOP/LOCATION:- West Barnes Level Crossing (P) DIRECTION:- towards Kingston Fairfield Bus Station (B)
DETAILS OF INCIDENT:- Customer has reported that the bus shelter next to stop has bolts that hold the shelter glass in place with surrounding metal stands appears to be loose.
Customer is concerned that with current very windy conditions the bolts may loosen completely to the point where the glass comes away form the stand and falls onto a member of the public.
This presents a major health and safety issue.
Updates
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State changed to: Action scheduled
Updated by TfL at 11:29, Wednesday 11 January 2023
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The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Thursday 9 February 2023
This report is now closed to updates. You can make a new report in the same location.