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Pedestrian crossing isn't working on temporary lights

Reported via mobile in the Pedestrian wait button not working category anonymously at 19:42, Wednesday 11 January 2023

Sent to TfL less than a minute later. TfL ref: FMS4116209.

There are temporary lights at this crossing because of Thames Water works, but the pedestrian ones are not working. The crossing is used by many families as there are a few schools nearby, and it is almost impossible to cross safely considering how busy the road this. Please can you look into it? Many thanks

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. Our team had investigated this for you and found that these are temporary traffic signals in place for roadworks. We have reported this issue to the contractor on your behalf and requested that they attend the location as soon as possible. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234 Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 19:50, Wednesday 11 January 2023

  • Thank you for taking the time to report this to us. It is much appreciated. Our team had investigated this for you and found that these are temporary traffic signals in place for roadworks. We have reported this issue to the contractor on your behalf and requested that they attend the location as soon as possible. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234 Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    Posted by TfL at 19:50, Wednesday 11 January 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Thursday 9 February 2023

This report is now closed to updates. You can make a new report in the same location.