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Huge pothole

Reported via mobile in the Pothole category anonymously at 01:06, Thursday 12 January 2023

Sent to TfL less than a minute later. TfL ref: FMS4116922.

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Hi.

I am reporting an incident whilst driving southbound on the Blackwall Tunnel on the 1st of January 2023 at 15:35. Car: black VW Golf reg: DM04MED

I have been driving through the tunnel going south bound with my 13months baby and family and had no chance to avoid this huge pothole. I was on the right lane with double white line seerating myself from the left lane and cars. This as a result has damaged my left anti roll bar and bushing and engine/gearbox mounts to misalign. My car now has a creaking due to the impact of the car. I want to be compensated for the damages as i heavily rely upon my car for work.

I have attached a dashcam footage of the time of incident Timeline of incident 15:23:55seconds

PLEASE CONTACT ME ON 07984263658

Kind Regards

Ms Khatun.

I have dashcam footage, however your system does not allow for video footage to be uploaded.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. We have investigated this, and it has now been referred to our contractors. If the defect is confirmed as a safety issue, it will be made safe within 24 hours. A permanent repair, if needed will be carried out during our next programmed works for the area, or sooner if we can. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 01:33, Thursday 12 January 2023

  • The Contractor is aware of this Pothole and works are being planned to fix ASAP, current awaiting permit to be able to carry out repair. MF

    Posted by TfL at 06:05, Thursday 12 January 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Friday 10 February 2023

This report is now closed to updates. You can make a new report in the same location.