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Faulty Pedestrian crossing

Reported via desktop in the Pedestrian wait button not working category anonymously at 13:09, Friday 13 January 2023

Sent to TfL less than a minute later. TfL ref: FMS4124104.

Please could you pass this on to the right person? The pedestrian crossing outside the Hornsey branch of Argos (N8 7FB) has been broken for many months now. The traffic lights and the crossing itself work but when you press the button at the crossing point closest to Argos, the ‘WAIT’ sign does not light up.

This makes it difficult to know if the crossing is working or not and it is particularly dangerous because the crossing is very regularly used by children as it is close to multiple schools.

Please could you ensure that the ‘WAIT’ light is fixed? Thank you very much for your help

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  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we can confirm that there is a fault with the pedestrian wait button. We have therefore referred this to our contractors and it will be fixed within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 13:16, Friday 13 January 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Saturday 11 February 2023

This report is now closed to updates. You can make a new report in the same location.