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Pedestrian Crossing lights

Reported via desktop in the Pedestrian wait button not working category anonymously at 17:40, Fri 13 January 2023

Sent to TfL less than a minute later. TfL ref: FMS4125493.

Customer called to complain the Pedestrian crossing lights are not indicating time to cross.

Customer noted this lights not illuminating for crossing for the last week.

There were temporary lights controlling the junction, they have been removed and permanent lights are working again The Pedestrian lights have not been switched on and it's vee=ry dangerous for children crossing the road.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we can confirm that there is a fault with the pedestrian wait button. We have therefore referred this to our contractors and it will be fixed within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 17:45, Fri 13 January 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Sat 11 February 2023

This report is now closed to updates from the public. You can make a new report in the same location.