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Pedestrian crossing lights invisible due to poorly angled sun slats.

Reported via desktop in the General Fault category anonymously at 11:15, Sunday 15 January 2023

Sent to TfL less than a minute later. TfL ref: FMS4130745.

When crossing the traffic light controlled pedestrian crossing heading South across Staines Road, the lights closest to the Fountain Pub are not visible as the sun slats obscure the red/green lights. It would be much safer to remove the slats than have them angled like this.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 12:03, Monday 16 January 2023

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 13:33, Wednesday 18 January 2023

  • Thank you for taking the time to report this to us. It is much appreciated. We’re pleased to let you know that your report has now been resolved. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 09:20, Wednesday 25 January 2023

This report is now closed to updates. You can make a new report in the same location.