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Bus shelter defaced

Reported via iOS in the Graffiti on stop or shelter (Acid Damage) category by James Mills at 17:59, Sun 15 January 2023

Sent to TfL 1 month, 1 week, 3 days, 14 hours, 38 minutes later. TfL ref: FMS4132683.

Mayow Road. Bus stop L. Remove graffiti from bus shelter. (This has been reported previously and appears to have not been completed

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. It was investigated by our team and regrettably we are unable to resolve it through Streetcare. In light of this, you may wish to contact our customer services team on 0343 222 1234, or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues , who will be able to help you with this query

    Category changed from ‘Graffiti on stop or shelter (Acid Damage)’ to ‘Graffiti / Flyposting on stop or shelter (non-offensive)’

    State changed to: Action scheduled

    Posted by TfL at 11:39, Tue 24 January 2023

  • Category changed from ‘Graffiti / Flyposting on stop or shelter (non-offensive)’ to ‘Graffiti / Flyposting (Response Desk to Action)’

    State changed to: Open

    Posted by TfL at 15:34, Sat 18 February 2023

  • Category changed from ‘Graffiti / Flyposting (Response Desk to Action)’ to ‘Graffiti / Flyposting on stop or shelter (offensive)’

    Posted by TfL at 15:47, Sat 18 February 2023

  • State changed to: In progress

    Updated by TfL at 11:45, Wed 22 February 2023

  • Thank you for taking the time to report this to. We appreciate this an wanted to let you know that we’ve re-categorised this and it will now be directed to the appropriate team.

    Category changed from ‘Graffiti / Flyposting on stop or shelter (offensive)’ to ‘Graffiti on stop or shelter (Acid Damage)’

    State changed to: Open

    Posted by TfL at 08:38, Thu 23 February 2023

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that the graffiti you have reported is classified as acid damage. This has been reported to our contractors to resolve. Should you need anything else or have any questions, please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. The fault is generally fixed within this timescale, but in a few cases it can take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 06:14, Tue 28 February 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Wed 29 March 2023

This report is now closed to updates. You can make a new report in the same location.