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Blocked drains causing substantial surface flooding on Great West Rd

Reported via desktop in the Blocked drain category anonymously at 11:23, Monday 16 January 2023

Sent to TfL less than a minute later. TfL ref: FMS4135012.

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Entire area captured in street view is flooding after any rain, this causes the left-hand lane to be unpassable. I believe the correct location is shown, likely blocked drain gulleys which are integrated into the kerb stones line.

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Updates

  • Thank you for taking the time to report this to us. We appreciate this. This has now been investigated and we’ve reported this to our contractors. If the blocked drain is identified as a safety issue it will be made safe within four hours. If it isn't a safety issue, we will aim to resolve it within 28 days. Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.

    Please also be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 12:47, Tuesday 17 January 2023

  • Thank you for taking the time to report this to us. We appreciate this. This has now been investigated and we’ve reported this to our contractors. If the blocked drain is identified as a safety issue it will be made safe within four hours. If it isn't a safety issue, we will aim to resolve it within 28 days. Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.

    Please also be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.

    Posted by TfL at 12:47, Tuesday 17 January 2023

  • HI I wanted to know why the road was down to 1one lane west bound on the A4 after the Hogarth round about? I thought that roadworks and Bridge maintenance was resuming at weekends only from January no t weekdays. Or is this a seperate issue? How long will these restrictions encountered today be in place?

    Kind regards

    Paul

    Posted anonymously at 18:10, Wednesday 18 January 2023

  • That's not this ticket which is about surface flooding.

    Regarding your cones inquiry, as a member of public I was wondering the same today, nothing is announced and the railway bridge works are not yet scheduled. I'm wondering if these cones are unauthorised? This morning I diverted via the A316.

    Posted anonymously at 19:05, Wednesday 18 January 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Wednesday 15 February 2023

This report is now closed to updates. You can make a new report in the same location.