Fixed
Traffic light timings are now less
Reported via desktop in the General Fault category by Hazel Martin at 15:29, Wednesday 18 January 2023
Sent to TfL 5 minutes later. TfL ref: FMS4145594.
At the pedestrian crossing by St Stephens' Church of England Primary School you have reduced the time for people to cross the road. This is clearly dangerous. Children are running across given less time given. I'm not sure what it is going to take for TFL to take action on this as there has already been several near incidents where either cars/traffic haven't stopped at the pedestrian crossing not seeing the pedestrian crossing trraffic lights at red and now the timings being reduced. These traffic lights should never have been installed as the bridge over the road was the best solution given how busy this A road is. Also it is clearly more pollution with cars stopping and starting. TFL have a responsibility to change this surely?! Increased pollution and now possibly a fatality! TFL make me so angry and frustrated that this is not being addressed.
Updates
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Thank you for taking the time to report this to. We appreciate this an wanted to let you know that we’ve re-categorised this and it will now be directed to the appropriate team.
Category changed from ‘All out’ to ‘General Fault’
Posted by TfL at 15:34, Wednesday 18 January 2023
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Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.
State changed to: Action scheduled
Posted by TfL at 13:17, Wednesday 25 January 2023
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Thank you for taking the time to report this to us. It is much appreciated. Regrettably, it is taking longer to investigate than we had planned. Please be assured that we are currently working on this and we will give you an update as soon as we can. In the meantime, if you need anything else please contact our customer services team on 0343 222 1234 or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues
State changed to: In progress
Posted by TfL at 09:24, Friday 27 January 2023
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Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.
State changed to: Action scheduled
Posted by TfL at 13:40, Friday 27 January 2023
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The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Saturday 25 February 2023
This report is now closed to updates. You can make a new report in the same location.