Fixed
Pedestrian Crossing Lights go red every 8 seconds.
Sent to TfL less than a minute later. TfL ref: FMS4147824.
This issue may have been reported already but as of 9:20am on 19th Jan it is NOT fixed. The pedestrian lights change every 8 seconds, the wait button then illuminates again on its own and the lights go red. This happens 24 hrs a day every day since yesterday morning. Please fix this asap - it's causing major traffic congestion particularly in rush hour and noise disturbance with the non stop crossing beeping all day.
Updates
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Please provide an update on when this traffic light problem will be fixed. It is URGENT. Your customer services number 0343 222 1234 goes nowhere by the way - follow all the correct options and it eventually tells you to log the issue on the website and then hangs up. Not helpful.
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This has been fixed.
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Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.
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Thank you for taking the time to report this to us. It is much appreciated. You will be pleased to know that our routine inspections had already picked up this issue and it has been resolved. Our routine inspections had already picked up this issue and it has been resolved.
This report is now closed to updates. You can make a new report in the same location.