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Pedestrian Crossing Lights go red every 8 seconds.

Reported via desktop in the General Fault category anonymously at 09:22, Thu 19 January 2023

Sent to TfL less than a minute later. TfL ref: FMS4147824.

This issue may have been reported already but as of 9:20am on 19th Jan it is NOT fixed. The pedestrian lights change every 8 seconds, the wait button then illuminates again on its own and the lights go red. This happens 24 hrs a day every day since yesterday morning. Please fix this asap - it's causing major traffic congestion particularly in rush hour and noise disturbance with the non stop crossing beeping all day.

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Updates

  • Please provide an update on when this traffic light problem will be fixed. It is URGENT. Your customer services number 0343 222 1234 goes nowhere by the way - follow all the correct options and it eventually tells you to log the issue on the website and then hangs up. Not helpful.

    Posted anonymously at 08:53, Fri 20 January 2023

  • This has been fixed.

    Posted anonymously at 17:03, Sun 22 January 2023

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 18:49, Wed 25 January 2023

  • Thank you for taking the time to report this to us. It is much appreciated. You will be pleased to know that our routine inspections had already picked up this issue and it has been resolved. Our routine inspections had already picked up this issue and it has been resolved.

    State changed to: Fixed

    Posted by TfL at 18:49, Wed 25 January 2023

This report is now closed to updates from the public. You can make a new report in the same location.