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Tactile cone still sticky

Reported via desktop in the General Fault category anonymously at 20:16, Thursday 19 January 2023

Sent to TfL less than a minute later. TfL ref: FMS4151010.

This follows up on report FMS4027072. We used this crossing again today and the tactile cone was still turning slowly with a high amount of resistance, as if something was caught in the works. The cone in question is for the crossing going onto the island from the north. (For the crossing leaving the island, the cone was working just like new -- maybe the wrong one was seen to?)

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 14:15, Friday 3 March 2023

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    Posted by TfL at 14:34, Friday 3 March 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Saturday 1 April 2023

This report is now closed to updates. You can make a new report in the same location.