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The light is out in shelter

Reported via mobile in the Countdown - not working category by Hamza Hussain at 23:07, Thursday 19 January 2023

Sent to TfL 2 weeks, 6 days, 9 hours, 27 minutes later. TfL ref: FMS4151375.

The light is out in shelter, please replace the light bulb as when it’s dark, it’s difficult to notice any passengers waiting for a bus at this shelter, especially if they are wearing dark clothing.

Bus stop name: (E) (Dagenham Heathway Station)

Location: Heathway, heading towards the old A13 (new road)

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  • Electronic Time table at STOP E has not been working for weeks

    Posted anonymously at 20:14, Friday 3 February 2023

  • We appreciate you taking the time to report this to us. This has now been investigated and we’ve reported this to our contractors. We’ll aim to resolve within 28 days.

    Please be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.

    Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.

    Category changed from ‘Damage - lighting not working (bus shelter)’ to ‘Countdown - not working’

    State changed to: Action scheduled

    Posted by TfL at 08:35, Thursday 9 February 2023

  • This countdown still not working, very inconvenient given how randomly buses like 174 run.

    Posted anonymously at 19:10, Thursday 9 February 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Friday 10 March 2023

This report is now closed to updates. You can make a new report in the same location.