Fixed
The wait button has been stuck on waiting for pedestrians
Sent to TfL less than a minute later. TfL ref: FMS4165519.
I am a W11 bus driver. For the past few days I have noticed the pedestrian wait button has been on and not gone off. This is making the cycle for the traffic lights sequence longer and causing unnecessary delays along billet road and spilling onto cooked billet roundabout. Last night 23/01/23 no pedestrian in sight yet the lights are letting the pedestrian crossing sequence run through its cycle before turning green for traffic
Updates
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Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we can confirm that there is a fault with the pedestrian wait button. We have therefore referred this to our contractors and it will be fixed within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer
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The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
This report is now closed to updates. You can make a new report in the same location.