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Drain over making big noise when lorries pass and vibrates property end 300 ft away

Reported via mobile in the Manhole Cover - Damaged (rocking or noisy) category anonymously at 13:38, Tue 24 January 2023

Sent to TfL less than a minute later. TfL ref: FMS4165846.

This problem of large bangs and noise of drain cover and vibration and shaking of my property even at back in my studio 300 ft away ,the recent resurfacing has not remedied the issue ad the tarmac is to high around the drain causing dip which is causing problem as there are roadworks still planned soon Jan 20th on wards could you please get an engineer to look at levelling properly as damage to my house is caused ,this problem has been around for years but is better after resurfacing but not this time I have been advise by the work mean who witnessed this also highways at Hounslow ,I cannot sleep and am shaken in bed , Thankyiub

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we have now referred it to our contractors. If it is confirmed as a safety issue it will be made safe within two hours. If the manhole cover is owned by us, we will carry out a permanent repair at a later date. If it is owned by another company this will be passed to them for a permanent repair. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 14:57, Fri 27 January 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Sat 25 February 2023

This report is now closed to updates from the public. You can make a new report in the same location.