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Bus lane bus wheel deep ruts leading to heavy pooling of water by kerb

Reported via desktop in the Pothole category anonymously at 19:22, Thursday 26 January 2023

Sent to TfL less than a minute later. TfL ref: FMS4174624.

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Photo of this report zoom
Photo of this report zoom

Bus lane bus wheel deep ruts leading to heavy pooling of water by kerb

This is next to bus stop G New Cross Garage on eastbound carriageway

See photographs

Deep pooled water can not run away to drain and each passing bus sprays on to pavement and passengers

The ruts are for both bus wheel tracks but those nearest the kerb are deepest and cause the main problem

However they were NOTevident in this October 2022 Streetview image and so must have formed since:

Https://www.instantstreetview.com/@51.474352,-0.044802,324.29h,-3.1p,1z,NsxJ9cKO_ksuAtION3vTrw

Thank you

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. We have investigated this, and it has now been referred to our contractors. If the defect is confirmed as a safety issue, it will be made safe within 24 hours. A permanent repair, if needed will be carried out during our next programmed works for the area, or sooner if we can. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 19:24, Thursday 26 January 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Friday 24 February 2023

This report is now closed to updates. You can make a new report in the same location.