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Damaged traffic light column

Reported via desktop in the Damage - pole leaning / equipment detached from pole/facing the wrong direction category anonymously at 11:48, Mon 30 January 2023

Sent to TfL less than a minute later. TfL ref: FMS4184799.

Damaged traffic light column; lights and pedestrian button box not working.

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Updates

  • State changed to: Action scheduled

    Updated by TfL at 11:52, Mon 30 January 2023

  • This was reported via Haringey Council on 17 January 2023. The pedestrian crossing green / red indicator across the junction at The Hale has been knocked or damaged and no longer works. I received an email from TfL after it was passed to you on 18 January. It reads:

    Ref: 17808983

    18 January

    Dear Mr Richards

    Thank you for your online report of 17 January about a unlit sign on Station Road.

    I appreciate the time you've taken to bring this to our attention. Your report was forwarded to us by Haringey Council.

    I have sent the details of the location you have reported to our Highways Maintenance team to be investigated, repaired and made safe as soon as possible.

    I am grateful for your continued patience whilst we resolve this issue.

    I trust you’ll see an improvement here soon.

    Thanks again for contacting us. If there is anything else we can help you with, please reply to this email/letter. Alternatively, you can call us on 0343 222 1234 and we'll be happy to help you.

    Kind regards

    Asim Hussain

    As of today, 3 February it is still in the same state as when I reported it. The phone number does not allow this fault to be reported or chased up.

    In view of this, please escalate and reply back to me no longer than Monday 6 February with details of when this will be fixed by.

    Posted by Philip Richards at 15:20, Fri 3 February 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tue 28 February 2023

This report is now closed to updates from the public. You can make a new report in the same location.