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Damaged UKPN manhole Trip Hazard

Reported via desktop in the Manhole Cover - Damaged (rocking or noisy) category anonymously at 13:18, Wednesday 1 February 2023

Sent to TfL less than a minute later. TfL ref: FMS4192913.

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This trip hazard has been raised by senior members within the City of London Corporation. Please can it be updated to william.liston@cityoflondon.gov.uk be update as when the defect can be rectified.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we have now referred it to our contractors. If it is confirmed as a safety issue it will be made safe within two hours. If the manhole cover is owned by us, we will carry out a permanent repair at a later date. If it is owned by another company this will be passed to them for a permanent repair. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 20:41, Thursday 2 February 2023

  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated by our team and this manhole cover is owned by UKPN and not us. We have therefore referred this to our Section 81 team who will report this to the owner for you. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Posted by TfL at 20:42, Thursday 2 February 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Friday 3 March 2023

This report is now closed to updates. You can make a new report in the same location.