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Noise pollution!!

Reported via mobile in the Roadworks category anonymously at 22:47, Tuesday 7 February 2023

Sent to TfL less than a minute later. TfL ref: FMS4213150.

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IT’S NOW 22:37pm ON TUESDAY 7th FEBRUARY 2023. WORKS FOR LONDON ARE DIGGING UP THE ROAD ON A RESIDENTIAL STREET AND THE NOISE IS UNBEARABLE WHEN MYSELF AND MY 2 YOUNG CHILDREN WERE SLEEPING! WHAT ON EARTH GOES THROUGH THE MINDS OF THE ABSOLUTE IDIOTS WHO APPROVE THIS TO HAPPEN! I’M RAGING!

YOUR GUIDLINES BELOW STATE BE POLITE, PRETTY DIFFICULT IN THIS SITUATION!!! HOW ABOUT YOU AS A COMPANY CONSIDER AND BE RESPECTFUL OF THE RESIDENTS! YOU CAN CHANGE A TELEPHONE POLE AT 9am RUSHOUR AND CLOSE A LANE, OH AND DISCONNECT OUR INTERNET WITHOUT WARNING BUT DIGGING UP THE ROAD CAN WAIT UNTIL THE MIDDLE OF THE NIGHT!!!! ABSOLUTE DISGRACE!!!!!!

LOCATION: HARLINGTON ROAD EAST FELTHAM TW135BN

ISSUE STILL ONGOING

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 06:56, Wednesday 8 February 2023

  • Thank you for taking the time to report this to us. It is much appreciated. We are currently in the process of investigating this potential noise complaint. This does of course make unfortunate reading as it is never our intention to disrupt or disturb the public whilst carrying out essential maintenance on TFL's network. I can apologise on their behalf for any inconvenience or distress our work may have caused.

    You will be aware of the network and the hierarchy making seemingly minor defects (to the untrained eye) appear to be non-essential, the hierarchy we work to of course makes these repairs essential once identified. This location required planning and this necessitated off-peak working. Whilst the work could in theory have started at 2000, this would still have been after the time period that you found acceptable unfortunately. We could have considered weekend working but this of course carries increased costs and would set a precedence for a large percentage of the network.

    I have briefed the individuals involved on the importance of trying (wherever possible) to complete residential areas first when working at night.

    State changed to: Fixed

    Posted by TfL at 11:50, Friday 17 February 2023

This report is now closed to updates. You can make a new report in the same location.